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Northwest Federal Credit Union

About

Credit Union
For over 70 years, Northwest Federal, a trusted credit union, has delivered valuable financial solutions. As your lifetime financial partner, we're here for you, from childhood savings to college, car, home, and retirement financing. Count on us to positively impact our members and communities. Our Why: Together, we serve and inspire to transform lives. Our Mission: To build lasting financial relationships by providing exceptional products and services. Our Vision: Northwest Federal: your lifetime financial partner.

Location

Northwest Federal Credit Union
7500 Webb Dr, Gainesville, VA
20155, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.