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InFirst Federal Credit Union, headquartered in Alexandria, Virginia is a member-owned cooperative, providing financial solutions to any member of the InFirst Responders Foundation, many active and retired federal employees and their families, as well as anyone who lives, works, worships or attends school in most of Botetourt County, Washington, D.C., and Salem, Roanoke, and King George, VA. Originally chartered in 1935, InFirst FCU serves nearly 15,000 members nationwide and has assets of over $188 million.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.