PNC Bank

Reviews

• MK

  Michael Kennedy

  May 26, 2026
  5.0
  The staff has always been friendly and professional. Whenever I've had questions they've been able to answer them and (patiently) guide me through them. I often prefer to handle my banking business the old fashioned way, as in face to face with a teller. They do a good job of making me aware of mobile banking or the features available on the ATM without being too pushy or getting annoyed when I come inside instead. More generally PNC has always done right by me. I've had bad experiences with other banks. So I'm both happy with PNC in general and this branch in particular.
• GR

  Goran Rahim

  Jul 30, 2025
  5.0
  I’ve had the pleasure of working with Diyar, the branch manager at PNC Bank’s Chantilly branch, and I couldn’t be more impressed with the level of service and professionalism he provides.. From the moment I walked into the branch, Diyar made me feel welcome and valued. He took the time to understand my needs thoroughly and offered clear, helpful guidance every step of the way. Whether assisting with personal banking matters or more complex financial services, Diyar handled everything with care and efficiency. I highly recommend Diyar and the team at the PNC Bank Chantilly branch to anyone looking for outstanding service and trustworthy financial support.
• EC

  Edwin Castaneda

  Apr 26, 2024
  1.0
  One of the worst locations. I make night drop deposits and then they misplace deposit receipts. Also the service here is EXTREMELY slow.
• BM

  Bryant M

  Feb 24, 2024
  1.0
  I stopped in the branch on 2/2/24 I stood in line the teller was doing something with another teller she did not acknowledge me standing there I sit there about seven minutes and finally the guy said will be with you in a moment and she just kept talking another two minutes went by so I just walked out and left. I won’t return to that branch either. Poor Customer Service .
• LL

  Laila

  Jul 29, 2019
  1.0
  I did wire transfer on July 25th in the branch and prior to that I had changed my account to not get charged if there is a domestic wire transfer as long as i keep certain amount of money in the account. when i went to the brunch there was't enough time for pnc system to update the change (require at least 24h, which i was not aware of) the bank end up charging me $30 wire charge. I called pnc customer service but they did not help me either. when i went to the branch I asked the lady, who did my wire transfer, about my account change and she said "yes everything should be ok and you not going to get charged as long as its domestic". THE BANK NEED TO TRAIN THEIR EMPLOYEE WELL! ITS RIDICULOUS TO GO THROUGH SUCH A THING AS A LOYAL CUSTOMER! Please contact me if you guys care about PNC customer at all!! or close your brunch, so we go somewhere else!!!

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