Zions Bank

Reviews

• JP

  Jason Pepper

  Jul 17, 2026
  2.0
  They insist they need to hold my Charles Schwab check i recieve monthly from my grandmother's estate for ten business days. I had to travel to two different locations and argue with staff before one of them was rational and allowed it to clear the following business day. I am an account holder. This month if it happens again I will not be am account holder any longer.
• EO

  Eric Olson

  Jan 18, 2025
  5.0
  Great bank and great service!
• CK

  Chris Kesler

  Feb 2, 2022
  1.0
  Look, I like Zions Bank, they are local and make it easy to talk to a real person. But seriously their technology is garbage. Their website is terrible, their mobile app is terrible. I have a business account with them and I was reconciling my transactions on QuickBooks in preparation for taxes. But guess what, you can't see check images online on anything older than 180 days or a limited number of transactions ago. So, I called, and you have to actually order each check image you want to be printed and mailed to you at a price of $3.00 an image! What?? Are you serious? That would cost me hundreds of dollars to find out what was on those check memo lines or who they were made out to. This is unacceptable. I can see check images years back on Wells Fargo's website. Buy a few more hard drives for your servers for crying out loud, it's not like a black and white low-res image takes up much space. You already have them somewhere if I can order re-prints. Is it on magnetic tape? Microfiche? This is ridiculous.
• JC

  Julie Cervantes

  Jan 2, 2019
  1.0
  Took forever!!!! Drive through.1 hr wait!
• DW

  David W9819

  Aug 22, 2018
  3.0
  First off, the service here was quick, and the teller was professional and friendly. I brought in a $75.00 check that was drawn on a Zions Bank account, and I was charged $5.00 to cash it because I don't have an account with the bank. This may be standard practice within the banking industry, but it doesn't seem right that a Zions branch should charge $5.00 to cash a check under $100.00 that's drawn on their bank just because I don't have an account with them. It's not like they can't check their customer's account and see if they have sufficient funds to cover the transaction! Realistically, they shouldn't need to charge more than a dollar or two for the "inconvenience" of taking two minutes (or less) to verify a check drawn on their bank.