About us Chartway Credit Union
On September 4, 1959, seven civilian workers at the Norfolk Naval Air Station each invested $5 and incorporated NorVA N.A.S. Federal Credit Union. From its earliest days, members included both civilian and military personnel, along with their families. The charter also extended to employees of the credit union and their families. The main purpose of this new credit union that eventually evolved into the modern Chartway brand was to provide low-cost loans and serve as a convenient place for members to save and grow their finances.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.