As a community-founded, not-for-profit financial cooperative, CTCU is owned by you and our other members- including your neighbors, friends and co-workers. And that means everything we do is in your best interest!
Chartered by a group of Smith County Educators in 1953, our roots run deep. Our commitment to personal service and an honest, caring approach will never change. We really are here for you and the East Texas community you call home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.