Amegy Bank

Reviews

• AD

  AR Diaz

  Aug 20, 2026
  1.0
  Been banking with Amegy for more than 14 years. I came to this Sugarland location to get a cashier check and we have 5 accounts. I moved money from savings to personal account and Maria the clerk was rude by asking where was the money coming from. Clearly if you pull my data it shows how many accounts are linked. I hand printed on note pad the information and still asked. Champions/Vintage location would of never treated me like this. Beware of this location because Maria doesn't want to give you the money that belongs to you.
• AA

  Alberto A

  Jun 25, 2026
  1.0
  Poor customer service and bad attitude (driver though).
• TK

  theresa keppard

  Jul 19, 2024
  3.0
  ATM is always out of service
• TR

  Teresa Robbins

  Feb 26, 2022
  2.0
  Normally we use this branch because customer service is always superior to any other Amegy bank in the area. Today, we unfortunately encountered two rude employees. We needed to complete a couple different transactions - exchange some smaller bills for larger ones, get a cashiers check and deposit a check. The first employee greeted us when we arrived in a flat, monotone voice. Even though her words were polite - it felt insincere. We explained what we needed done and she told us we needed to count the cash ourselves before she would put it through their counting machine. I started counting the money and she said don’t put the bills like that (I was pilling them in a way that if I lost count I could easily recount) because they’ll need to go into the machine straight. I didn’t understand why she couldn’t just count it for us using the machine. Seems inefficient. When she finished depositing our check, she held her hand out without saying a word and gestured she wanted the cash from us. Which I thought was rude. Also, there were customers at the drive thru window, the teller stopped helping us multiple times to go help them and eventually asked another employee to help us with the cashiers check. This employee showed us the cashiers check and asked us to make sure everything was correct. We checked the amount and to whom the check was made out to; “LLC” had been left off. My husband asked if that needed to be on the cashiers check. The teller said You’ll have to call them and ask. My husband said they are probably closed and the teller shrugged her shoulders as if saying “not my problem.” So I said I wrote LLC on the form. She said I can re-do it? We said yes because we are closing on our house and don’t want any snags or issues (but honestly: doesn’t matter what the check is for; We want it done correctly and you asked US to confirm it was correct and it wasn’t so please fix it!) While walking away she sighed loudly as if we were annoying her. Both my husband and I remained polite through out but it was definitely difficult.

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