PNC Bank

Reviews

• YC

  Ying Collingwood

  Jan 28, 2026
  1.0
  Horrible customer service, worst ever.staff is so helpless. As business partner, we will not return to this one for sure.
• NR

  natasha rene'e

  Oct 28, 2025
  1.0
  Not just this branch but also PNC as a whole The absolute WORST customer service. This absolute WORST bank for a small business. Honestly not sure how they stay in business because they make everything so needlessly complicated. Online customer service is non-existant. Everyone also has to transfer you somewhere else. Every phone number is some how not the right phone number. Got a new credit card for your business? Good luck getting that linked to your existing business checking account without filling out an online form and doing a zoom meeting. Have more than one authorized signers on your business account? Good luck getting one of them signed into their online portal. Honestly just don't.
• AA

  Adil Ali

  Oct 22, 2025
  1.0
  Imagine waiting 45 mins in the drive thru lane. Terrible. After waiting 45 mins you’re going to say it’s gonna take a little bit longer it’s a new teller? There’s three of yall in the lobby and no one else there. Never coming to this branch again.
• VL

  V L

  Jun 1, 2022
  1.0
  Came to the bank around 9:30 am on a Wednesday to make a simple cash deposit and the atm outside doesn’t work. I think ok let me go inside I’m sure they have an atm inside and they don’t. There’s only one teller helping a person already. There’s no deposit or withdrawals slips anywhere to be found. One person working in the front but there’s 4 people in their offices working without a care in the world what’s going on in the bank. No one can help the teller in the front end? Go back to the drive thru, wait in line and there’s no slips on the outside either, have to wait for the teller to send it to me. Finally the teller is able to assist through the drive through. It is now 10 Am. It shouldn’t take 30 minutes to do a simple cash deposit. Needless to say this PNC needs alot of help.
• CS

  Christian Schmeis

  Jun 18, 2019
  1.0
  When I first started banking with this branch, everything went well. However, as soon as my banking needs became more complex (Other than simply depositing a check) their tellers and assistant managers are not helpful or knowledgeable. Branch manager does OK, when he is available. Take your money elsewhere, I just did.

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