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Founded by Dallas teachers in 1931, CUTX is a top-rated credit union with 150K+ members. As a member-owned, not-for-profit institution, we prioritize your success. Enjoy competitive rates, expert guidance, & personalized financial services. Grow your wealth with the best CD rates, secure IRAs, & savings accounts. Achieve goals with flexible auto loans, personal loans, home equity lending, & mortgages. Drive your company with our business banking & lending solutions. Empower your community—we invest in & partner with local nonprofits benefiting Texans in need. Bank online or locally at branches spanning DFW & East Texas, plus use 80K+ surcharge-free ATMs nationwide through Allpoint & MoneyPass. Join us and experience banking with purpose.
The staff is prompt in their duties and very helpfull.
BP
Bjorn Peterson
Apr 24, 2026
1.0
My credit card with CUTX expired and they never sent me a new one. I requested one through the app and it never came. I went to this branch and spoke with an employee and they said they’d expedite shipping a new card to me. It’s been almost 4 weeks now and still no new card. I verified in the app and with the employee that they have my correct address. I’ve since made yet another request in the app to receive a new card and still nothing over a week later. Am I just never going to get a new card? If this wasn’t my oldest credit account I’d just cancel it. I remember when I first joined and I got a new card in person at a branch, but since then they’ve apparently outsourced cards to a third party.
CT
Chad Thompson
Feb 23, 2026
1.0
Worst banking experience ever. This branch treats you like you’re trying to gain their business, not the other way around. I’ve tried to get someone to help with opening a business account 4 times. Every time it’s something new I need to bring in. Antonio is the last one I had the displeasure of dealing with. He could care less if I was trying to move all my business accounts over or not. I was there to serve him, not the other way around. The manager had the same attitude as him when I tried to address the issue with her. Avoid this branch at all cost.
CM
Cody Martin
Feb 3, 2026
2.0
I do not believe deleting this review altogether is warranted as they requested. I will soften it though.
Accomplishing simple things with CUTX is incredibly difficult. You cannot resolve simple customer service matters without an appointment, and you cannot do basic things online like you can at other establishments
For numerous reasons, I would not recommend using CUTX. Your experience may vary though.
DS
Domonick Simonian
Jan 31, 2026
1.0
Absolutely garage bank. Always dealing with incompetent workers. When you ask once person one thing, they have no clue and it goes until someone who does know.
Frequently Asked Questions About Credit Union of Texas
What is the Credit Union of Texas and when was it established?
Credit Union of Texas was founded by Dallas teachers in 1931 and is a member-owned, not-for-profit credit union serving over 150,000 members with personalized financial services.
Where is Credit Union of Texas located and what are its operating hours?
Credit Union of Texas is located at 6701 Alma Rd, Suite 150, McKinney, TX 75070. It is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays and major holidays.
What languages does Credit Union of Texas support?
Credit Union of Texas provides services in English and Spanish to better serve its members.
What types of financial products and services does Credit Union of Texas offer?
They offer competitive rates on CDs, secure IRAs, savings accounts; flexible auto loans, personal loans, home equity lending, mortgages; and business banking and lending solutions.
How can members access Credit Union of Texas services online?
Members can bank online and use Credit Union of Texas mobile apps available on Android and iOS platforms for convenient account management.
How can I contact Credit Union of Texas for support?
You can reach them by calling their main phone number at +1 214-818-3231 or their toll-free number at +1 800-627-0006.
Are there nearby dining options where I can eat before or after visiting Credit Union of Texas?
Yes, several nearby restaurants include Pie Tap Pizza Workshop + Bar, Mi Cocina, District 121, Broken Yolk Cafe, The Common Table, and Bob's Steak and Chop House where you can enjoy a variety of meals.
Can I visit other service providers near Credit Union of Texas if I need legal or health assistance?
Yes, nearby you will find Rosenthal Kalabus & Therrian for legal services and Enamel Dentistry & Sleep Wellness for dental care, among other professional services.
What nearby beauty and wellness options are available near Credit Union of Texas?
Nearby beauty and wellness options include Diesel Barbershop Craig Ranch, Hair Is Vicky B, Bare Beauty Waxing Co., Heather Marie Hair Studio, Phenix Salon Suites, Sugaring NYC, and Browhaus Texas.
Is there public or government support near Credit Union of Texas that members might find helpful?
Yes, the McKinney Economic Development Corporation (MEDC) is nearby, providing information and partnerships that benefit local businesses and community development.
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