Lubbock National Bank is part of a local, family-owned banking legacy that has been serving the people of this area since 1892, when the first settlers began arriving in the South Plains and Texas Panhandle.
We introduced ourselves to Lubbock just a few years after the city was incorporated. Back then we went by a different name—Security State Bank and Trust Company—and opened for business right in the middle of downtown, at the intersection of Main Street and Texas Avenue. Our founders had a passion for helping the people and small businesses that were essential to Lubbock’s story.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.