PNC Bank has consistently provided outstanding customer service and professionalism. The staff is knowledgeable, patient, and always willing to help with any questions or banking needs. Every interaction feels welcoming and efficient, and it’s clear they value their customers. The branch is clean, organized, and easy to navigate. Definitely one of the better banking experiences I’ve had.
BB
Bweema
4 days ago
4.0
Staff takes awhile to get comfortable with.
CE
Chris Egea
Feb 3, 2026
5.0
I use to have a account with PNC bank and I came in to get some old bank statements for lawyers purposes and Mr Brian Johnson gave me the best customer service experience I ever had in any bank it really make me want to come back and be a customer with PNC Bank again 🔥
FB
Fuzzy Tedy Bear
Apr 21, 2023
1.0
This bank has terrible customer service. They couldn't even be bothered to anwser the phone. I called 7 times in a 30 minute period and no one ever answered. When I eventually got into the bank the teller excuse was that they were busy. No apology or anything.
What are the regular business hours for PNC Bank in Killeen, TX?
PNC Bank in Killeen, TX is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does PNC Bank offer drive-through banking services?
Yes, PNC Bank provides drive-through banking services Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM.
How can I schedule an appointment with PNC Bank?
You can schedule an appointment through their online scheduling link or by downloading the Schedule app available on Apple App Store and Google Play Store.
What banking products and services does PNC Bank in Killeen offer?
PNC Bank offers a variety of products including checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity loans, mortgages, and investment services.
Does PNC Bank in Killeen provide accessibility features?
Yes, the branch has wheelchair accessible entrances and parking, and also offers onsite services. Additionally, the drive-through is available for customer convenience.
Are appointments required to visit PNC Bank in Killeen?
No, appointments are not required to visit PNC Bank; customers can walk in during business hours.
What are some nearby dining options customers can visit before or after banking at PNC?
Nearby restaurants include Rosa's Cafe for Mexican cuisine, Chick-fil-A for fast food chicken, Band of Brothers BBQ for barbecue, and The Catch for seafood.
If I'm visiting PNC Bank, where can I find convenient grocery and pharmacy services nearby?
You can visit the Walmart Grocery Pickup & Delivery and Walmart Pharmacy located nearby for your grocery and pharmacy needs.
Where can I fuel my vehicle close to PNC Bank in Killeen?
There are two nearby options for fueling your vehicle: Walmart Fuel Station and Walmart Convenience with Fuel.
What nearby businesses can assist with insurance or travel services around PNC Bank?
Fred Loya Insurance and Direct Auto Insurance offer insurance services, while Casa Blanca Great Escapes Travel provides travel and tour services near PNC Bank.
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