PNC Bank

Reviews

• JS

  Joe Schmid

  Jan 27, 2026
  2.0
  The Tellers are professional and thorough. Easy to open an account but you have to then physically go into the bank to close them. And then if there is a remaining bank fee on the account you must pay that or it will be interest and fees on top of that. And the bank will turn you over to collections and put a mark on your credit report. For keeping less than a certain level of money in their account. What does it cost them honestly to keep an account open? Negative interest to me is my cost. PNC though charges far too high fees. $300 charge per year to keep money in PNC bank from which PNC then makes interest and pays customers just a few cents if at all. Unless you change this model and policy I have zero chance of coming back to invest any funds nor business. I can make 3.25% on saving at a different bank alone from FDIC covered deposits with NO such fees. So what value is PNC giving me for effectively me losing $600 or more per year for the privilege of PNC holding my money? Nothing against the tellers nor workers. PNCs business model and policies are not inviting. I actually had to pay $25 cash to close my account or I would incur even further fees on top. It is expensive for people to be poor! It’s like a pay to play. With deep respect for the folks with low account amounts…best of luck to you. Go somewhere else where you can keep your hard earned money.
• AO

  Ash Oak

  Dec 31, 2024
  1.0
  I’ve had trouble time and time again with a specific banker at this location. She is needlessly rude to clients, yells at coworkers while clients are present and fails to take accountability for anything- I’ve heard it all every time I have to go in here. If you go to this location, stay away from Kate! I’m amazed she still had a job with this bank from how horrible she treats everyone around her- quite frankly it’s embarrassing, she’s old enough to be my mom yet acts like a toddler. Do better PNC!
• CM

  Chris Michels

  Apr 4, 2024
  1.0
  Wanted to transfer a business Bank account to my name and apparently a manager is the only one who can do this, and apparently all the managers in the area were in a full day meeting and so now myself and three other people all have to go to the bank again. Really blows my mind that PNC has a business model this poor
• AT

  Adam Ted

  Apr 28, 2019
  5.0
  Great customer service.

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