FousOne Auto, LLC (formerly Credit Union Acceptance Company, LLC - CUAC) is a Credit Union Service Organization (CUSO) formed in 1998. FocusOne was developed for Credit Unions by Credit Unions and provides lending services for hundreds of Credit Unions across the United States. FousOne Auto, LLC is a member of the FocusOne Now, LLC family of Credit Union Services which includes mortgage lending services.
FocusOne’s indirect lending solutions were formed to help Credit Unions retain current member loans, grow auto loan portfolios and increase membership by enabling them provide point of sale finance opportunities at participating auto dealerships. Simply put, the auto dealership's hours of operation become the Credit Union's extended hours.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.