Welcome to NBT Financial Bank’s Grapevine Loan Production Office, where we’re committed to building relationships and supporting the financial goals of individuals, families, and businesses throughout Northeast Tarrant County.
While this location does not open deposit accounts, our team offers in-person consultation for commercial, small business, and consumer loan solutions. All deposit accounts are opened at our full-service Hurst branch.
As a community-driven bank, we’re proud to engage in local events, host financial education opportunities, and share hometown banking values—right here in the heart of Grapevine.
Location
NBT Financial Bank - Grapevine Loan Production Office
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.