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Reviews
2.4
62 reviews
5 stars
18
4 stars
2
3 stars
3
2 stars
4
1 star
35
FD
Fats Dollo
Apr 6, 2026
1.0
Worst customer service ever at this location the lobby is full they have 2 tellers working and a banker behind them that refuse to help why is she behind the teller desk if your not going to extend a hand , also people are driving no off in the drive thru. PNC should’ve hired a banker that can do it all and assist when the branch needs it! And she getting smart with the customers because were frustrated. This is my first time hear and my last please avoid this location by any means.
GD
George Davis
Mar 31, 2026
5.0
Excellent
JJ
Joyce Johnson
Feb 27, 2026
5.0
Friendly, pleasant customer service.
AA
Adeola Adeyemi
Feb 3, 2026
5.0
Ashley is incredible with superior customer service and kindness! You deserve a raise and are a wonderful human being. Thank you for being so accommodating and following up with a phone call to make sure all my needs were met.
JL
Jenelle Lee
Oct 2, 2018
1.0
Opened a line of credit and a credit card. Made a $1900 payment at this branch and the guy applied it to a zero balance credit card instead of payment to the loan. He said well I can have it reversed and applied in 24 hours. 72 hours later it was still not done. Drove back and requested they just cash advance the positive balance and apply it. That was done but later I see my credit card has a $1900 charge two weeks later. I call the dumd a$ customer ser vice and they drill me on verifying my identity all to sy that she cannot see the account after receiveing my account # and SSN# and last 2 deposits. I call the bank this occurred because they would remeber what happened since this has been 3 weeks of retardation. More idiotic events to even type. I'm done with this bank.
The PNC Bank branch at 225 N Hampton Rd, Desoto, TX is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does the PNC Bank branch offer drive-through services?
Yes, the PNC Bank branch in Desoto offers drive-through services during their regular business hours, Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 1:00 PM.
Is the PNC Bank branch in Desoto wheelchair accessible?
Yes, this PNC Bank branch has wheelchair accessible entrances and parking to accommodate customers with disabilities.
What products and services does PNC Bank offer at the Desoto location?
PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity loans, mortgages, and investment services.
How can I schedule an appointment at the PNC Bank branch in Desoto?
You can schedule an appointment online at PNC's appointment setting page: https://www.pnc.com/en/apps/appointment-setting/schedule-appointment.html?questionId__propid=DSA_ExtDir&locationid=pnc07107317&lnksrc=branch-listing-appointment
What special promotions or offers does PNC Bank have for new customers?
PNC Bank is currently offering new customers a promotion where you can earn up to $400. Details are available on their promotions page.
Which nearby banks can I find around the PNC Bank Desoto location?
Nearby banks include BBVA Bank and another PNC location offering ATMs and mortgage brokerage services. These may help you find additional financial services close by.
What dining options are available near the PNC Bank branch in Desoto?
Near PNC Bank, you can enjoy dining at The Daiquiri Station, Hall's Honey Fried Chicken II, Phat Tuesday Daiquiri Shoppe, and Pizza Hut. These restaurants are convenient spots to visit before or after your banking needs.
Are there beauty and wellness services near the PNC Bank in Desoto?
Yes, nearby you can find several beauty and wellness salons such as The U Unisex Salon, 4 Season Nails, Hair Connections, Design Plus, Kings & Queen Mega Hair Store, Issa Beauty Bar, and Bombshell Glamm & Wellness Spa of Dallas.
How can public transit riders navigate to PNC Bank in Desoto?
While specific transit stations aren't listed, PNC Bank's location at 225 N Hampton Rd in Desoto is central to several local shops and services. Using these nearby landmarks like BBVA Bank or Wiseman Hardware can help orient you toward the bank.
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