PNC Bank

Reviews

• VV

  Victoria

  Apr 6, 2026
  5.0
  Today I have faith in humanity again✨ I was very surprised to see they had stuck around for me instead of locking up right at 5:00. I had called from down the street and we established they close at 5:00, but I was gonna try to make it because I was in a bind - I initiated debit card replacement on the app so that cut me off for "5-7 business days" and even my phone/online payment methods are ALL tied to my debit card, not directly to my bank account... and the PNC branch closest to me is 😑"a cashless location"😑 ANYhow, I almost didn't bother trying when I pulled up after 5:00, but I saw the drive thru still said open aaand 🪄they were all so sweet about me showing up! They were super patient and genuinely happy to help, and THAT IS REFRESHING! I was there a few minutes and I got to leave with a BRAND NEW DEBIT CARD 🙌 Saved me soooo much grief!!!
• CD

  Corbin Milenbaugh DDS

  Feb 27, 2026
  5.0
  Christopher Guerrero gave exceptional service with our notary. Thank you!
• GJ

  gina johansson

  Dec 15, 2025
  1.0
  I visited the branch to have a document notarized, which is a service the bank provides. Unfortunately, the employee who assisted me refused to provide the notarization without offering a credible explanation. The experience was frustrating and disappointing, especially as a customer expecting standard service. I hope the branch addresses customer service and communication going forward.
• NP

  Nikki Petersom

  May 2, 2020
  1.0
  These mfs don’t need a job
• ZT

  Zach Thomas

  Jul 13, 2016
  1.0
  Not one to normally write reviews, but I felt a bit jaded after my experience with BBVA. They reached out to me regarding a loan, not something I needed, but thought I would look into it to see if I could consolidate my student loans. I met the financial adviser and my meeting went well, essentially per our meeting I was going to be able to consolidate my loans and keep around the same interest rate (6-7%). When I received the email that said "Congratulations you have been approved for a loan!," I read a bit down further and saw that the proposed loan amount had dropped ~20K and not only that, but the interest rate was 9+%. Obviously I did not accept and the loan officer said that "her notes" showed that my loans were all above 9+% which is not true. I am writing a bad review not necessarily because of my experience, but because to me it seems like BBVA gets you into their office to discuss loans, makes you happy with the rates/terms, and then sends an email congratulating you with a completely different loan amount/interest rate hoping that some unaware member will bite without checking the terms.

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