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Credit Union of Texas

3.6
(271 reviews)

Business Details

3305 Ross Ave, Dallas, TX
75204, United States
(214) 818-3231
https://www.cutx.org/

About

Credit UnionBankLoan AgencyCar Finance and Loan CompanyMortgage LenderATMBusiness Banking ServiceSavings and Loan AssociationCommercial Mortgage LenderEquity Loans
Founded by Dallas teachers in 1931, CUTX is a top-rated credit union with 150K+ members. As a member-owned, not-for-profit institution, we prioritize your success. Enjoy competitive rates, expert guidance, & personalized financial services. Grow your wealth with the best CD rates, secure IRAs, & savings accounts. Achieve goals with flexible auto loans, personal loans, home equity lending, & mortgages. Drive your company with our business banking & lending solutions. Empower your community—we invest in & partner with local nonprofits benefiting Texans in need. Bank online or locally at branches spanning DFW & East Texas, plus use 80K+ surcharge-free ATMs nationwide through Allpoint & MoneyPass. Join us and experience banking with purpose.

Location

Credit Union of Texas
3305 Ross Ave, Dallas, TX
75204, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 2:00 PM
SundayClosed
5/25/20269:00 AM - 6:00 PM
6/19/20269:00 AM - 6:00 PM
7/4/202610:00 AM - 2:00 PM
9/7/20269:00 AM - 6:00 PM
10/12/20269:00 AM - 6:00 PM
11/11/20269:00 AM - 6:00 PM
11/26/20269:00 AM - 6:00 PM
12/24/20269:00 AM - 6:00 PM
12/25/20269:00 AM - 6:00 PM
12/31/20269:00 AM - 6:00 PM
1/1/20279:00 AM - 6:00 PM

Reviews

3.6
271 reviews
5 stars
166
4 stars
8
3 stars
4
2 stars
10
1 star
83
  • MM
    MIRNA MONTEJANO
    1 day ago
    1.0
    Terrible customer service. If you call support, you’re met with AI Sam. I scheduled an appointment and spoke to someone the following day. I requested a supervisor and the agent told me I’d get a call back by the end of the day. That did not happen. My next step is to file a complaint with the Consumer Financial Protection Bureau.
  • JR
    Jennifer Chatita Lopez Ramirez
    2 days ago
    5.0
    I just want to stop by and let you guys know you have an excellent person working for you she has such great positive vibes everytime i come in to the branch shes a very sweet lady Ms. Marilu Ramirez is the best 💯 come see her she will definitely help you!
  • CE
    Chad Edwards
    May 8, 2026
    5.0
    Super friendly, super easy branch to deal with. I walked in Off the street for a quick question regarding refinance of my car. Got exactly what I needed. I was in and out of there within 10 Minutes. The young lady at the front and Jae Porter We’re very helpful. Thank you you guys!
  • DD
    David
    May 6, 2026
    5.0
    Since I’ve been banking at CUTX I have been treated like family. I’ve dealt with Jae a few times and each time , he was NOT robotic, he actually cared about helping me through each issue as personally but yet professionally! I am super happy calling this bank my home.Alexandria is one of the teller I usually use and she is beyond helpful. Top notch service at this bank . 110% recommend CUTX
  • TM
    Touch Chao Moreno
    May 4, 2026
    5.0
    Jae helped us out by taking care of what the other personal banker at the other CUTX location on Hampton and Ledbetter. He canceled my husband's old debit card and reversed the charges that was on my husband's account. My husband had gotten a new card since his other one was compromise and was told to activate in a hour...which he did. Today we went to the Ross location to figure out why he could not activate it....we found out it was linked to my account instead of his. Jae was very professional and extremely helpful in resolving this whole big mess that started last Thursday.

Frequently Asked Questions About Credit Union of Texas

What are the regular operating hours of Credit Union of Texas?

Credit Union of Texas is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturdays from 10:00 AM to 2:00 PM. It is closed on Sundays.

Is Credit Union of Texas open on holidays?

Credit Union of Texas is closed on major holidays including November 11, November 27, December 25, and January 1.

Brand Certified Facts from Credit Union of Texas

This information is certified by Credit Union of Texas and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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