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Reviews
3.5
11 reviews
5 stars
7
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1 star
4
MM
Marilyn Mejia
Jul 29, 2026
1.0
This location was no help. There was no supervisor available, and the associates said there was no one they could contact to answer questions. The associate also refused to review the store’s policies to see if they could provide the information I needed. Overall, the experience was very frustrating and unhelpful.
CG
Claudia Gardner
Nov 12, 2025
5.0
Unfortunately my memory is not the greatest. BUT I’ve had an on going issue with PNC since 2021. Had not been resolved. Today I decided to try it in person vs phone call. The branch manager at this location has already helped find a solution for my problem. 4 years and no other location near me could. I live an hour and a half from here. And she helped me solve the issue in less than 1 hour. She’s amazing. Above and beyond. Love it!
TN
Tara N
Apr 14, 2023
5.0
Juan Calderon was really great to work with. I was on a time crunch and he worked fast to help set up my son's account. I may have been a little impatient but he was still very nice and professional. Would definitely recommend him for anything you need.
I do suggest to PNC themselves to maybe rotate your local branch location Saturday hours so more people have access to bank with you as M-F 9-4 is when teens are in school and most people are working too.
RE
Robert Eyers
Jan 5, 2023
1.0
Terrible. They have lied to me for the last two weeks saying they are processing my request. I've spent hours on the phone, they are holding up my business by failing to close an account that has never been used. Should be ashamed.
What are the operating hours of PNC Bank at 8900 S Congress Ave, Austin?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does PNC Bank require an appointment for banking services?
No, PNC Bank does not require appointments for services but offers the option to schedule if preferred.
What types of banking products are offered at this PNC Bank location?
This PNC Bank location offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment products.
Is PNC Bank accessible for people with disabilities at this branch?
Yes, this location has wheelchair accessible entrances and parking for your convenience.
Does PNC Bank have a drive-through at this branch?
No, this PNC Bank location does not have a drive-through service.
What languages are supported at the PNC Bank branch on South Congress Ave?
Spanish language support is available at this PNC Bank location.
Can I find eateries near PNC Bank at 8900 S Congress Ave?
Yes, nearby you can visit Yoshiko Ramen & Sushi, Schlotzsky's, Pie Bar, Jet's Pizza, True Texas BBQ, and Nasha for a variety of dining options.
Where can I find pet supplies near the PNC Bank branch?
Pet Supermarket is located nearby, offering a wide range of pet and aquatic supplies for your convenience.
What fitness centers are close to PNC Bank on South Congress Ave?
Gold's Gym and Gold's Gym Slaughter & South Congress are nearby options for fitness and active lifestyle activities.
Are there financial services or accountants near the PNC Bank branch for additional banking or tax help?
Yes, Exacta Bookkeeping and Tax Services is situated close to PNC Bank for taxation and financial service needs.
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