Citizens Bank is a family-owned, community bank serving the people of the Texas Panhandle and Eastern New Mexico. We provide the very best in customer service as well as the latest products and technologies to keep your banking experience simple and convenient.
Citizens Bank invites you to come in and see us. You’ll find that we truly have your best interest at heart. We’re not just located in your town, we’re part of your community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.