Take a look at the leadership history of most banks and you’ll find a jumbled mess, as they've been bought, sold, reorganized, and sold again. Then compare it with the leadership history of Amarillo National Bank, where you’ll see an unbroken family tree. They've never sold out and never intend to. It began in 1892, when cattleman and early Amarillo settler B.T. Ware founded the bank that would become Amarillo National. His descendants have kept Amarillo National Bank in the family ever since.
Texas Monthly named the Ware family “Bankers of the Century” in 1999. American Banker named our chairman, Richard Ware, its “Banker of the Year” in 2017. Today, we are managed by the 5th generation of Wares, with Richard’s sons at the helm.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.