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CUTX Allen, Texas
Brand Certified

Credit Union of Texas

3.8
(269 reviews)

Business Details

900 W Bethany Dr, Allen, TX
75013, United States
(214) 818-3231
https://www.cutx.org/

About

Credit UnionBankLoan AgencyCar Finance and Loan CompanyMortgage LenderATMBusiness Banking ServiceSavings and Loan AssociationCommercial Mortgage LenderEquity Loans
Founded by Dallas teachers in 1931, CUTX is a top-rated credit union with 150K+ members. As a member-owned, not-for-profit institution, we prioritize your success. Enjoy competitive rates, expert guidance, & personalized financial services. Grow your wealth with the best CD rates, secure IRAs, & savings accounts. Achieve goals with flexible auto loans, personal loans, home equity lending, & mortgages. Drive your company with our business banking & lending solutions. Empower your community—we invest in & partner with local nonprofits benefiting Texans in need. Bank online or locally at branches spanning DFW & East Texas, plus use 80K+ surcharge-free ATMs nationwide through Allpoint & MoneyPass. Join us and experience banking with purpose.

Location

Credit Union of Texas
900 W Bethany Dr, Allen, TX
75013, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 6:00 PM
10/12/20269:00 AM - 6:00 PM
11/11/20269:00 AM - 6:00 PM
11/26/20269:00 AM - 6:00 PM
12/24/20269:00 AM - 6:00 PM
12/25/20269:00 AM - 6:00 PM
12/31/20269:00 AM - 6:00 PM
1/1/20279:00 AM - 6:00 PM

Reviews

3.8
269 reviews
5 stars
179
4 stars
4
3 stars
8
2 stars
8
1 star
70
  • KM
    Karen Mosqueda
    Jun 26, 2026
    1.0
    This company gets worse every year. If you want to sit on hold for 45 minutes to an hour then this is the bank for you! Better hope you don’t have anything urgent to handle. 🙂
  • MB
    Mike Buntyn
    Jun 24, 2026
    3.0
    Really appreciate the folks at the location that are so willing to help. However, I would not have to visit so often if they would just get rid of the Sam AI system. It often gets stuck in a loop and is never very much help. Replacing people with AI is a good way to drive away customers, especially one like me, that's have been a customer since I was a child with Dallas Teachers' Credit Union 40+ years again.
  • LF
    Lizeth Favila
    Jun 16, 2026
    5.0
    Excelente servicio sobre todo destaca la señorita Michel con su fluidez al hablar inglés y español !
  • AA
    Aracely
    Jun 10, 2026
    1.0
    El peor banko q hay te dejan esperando todo un día para contestarte y nunca te ayudan. No lo recomiendo. Te quitan La Paz. Y la paciencia.
  • CR
    Charles Renaud
    Jun 4, 2026
    3.0
    I know this is a credit union and all but THE WORST customer service I have witnessed, if I didn’t have two auto loans I didn’t want to refinance I would run away, but alas I am stuck with them. Avoid at all costs it is not worth the tiny money you save Update: Moe from corporate called me today and expressed his apologies and assured me I could use him as a main point of contact in the future and it is appreciated.

Frequently Asked Questions About Credit Union of Texas

What are the Credit Union of Texas's main financial services?

Credit Union of Texas offers competitive rates on CDs, secure IRAs, savings accounts, flexible auto loans, personal loans, home equity lending, mortgages, business banking, and lending solutions.

Where is the Credit Union of Texas Allen branch located?

The Allen branch is located at 900 W Bethany Dr, Suite 100, Allen, TX 75013, USA.

Brand Certified Facts from Credit Union of Texas

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Certified July 12, 2026Yext Knowledge Graph
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