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Founded by Dallas teachers in 1931, CUTX is a top-rated credit union with 150K+ members. As a member-owned, not-for-profit institution, we prioritize your success. Enjoy competitive rates, expert guidance, & personalized financial services. Grow your wealth with the best CD rates, secure IRAs, & savings accounts. Achieve goals with flexible auto loans, personal loans, home equity lending, & mortgages. Drive your company with our business banking & lending solutions. Empower your community—we invest in & partner with local nonprofits benefiting Texans in need. Bank online or locally at branches spanning DFW & East Texas, plus use 80K+ surcharge-free ATMs nationwide through Allpoint & MoneyPass. Join us and experience banking with purpose.
Staff is extremely informative and helpful. The service is fast and no need for appointments
JH
jimmy henry
Aug 19, 2026
3.0
I was approved for an auto refinance loan on my truck. Interest rates were attractive, but communication during the process was lagging. Too much delay between email or text responses . Apparently, the credit union doesn't allow for ANYONE else to respond to your inquiries after you make contact with a loan officer.
My loan officer was out for 2 or 3 days, so no response from anyone until he returned. I decided to go with another credit union that wasn't so hard to communicate with.
I suggest CUTX learn to better utilize their staff.
SM
Sam Meghi
Aug 10, 2026
2.0
They never answer their phones
JM
Jessica Maria
Aug 4, 2026
1.0
Terrible experience with Angel. I’ve had this bank for 4 years and have never reported fraud in my card before today. He has the audacity to call me and tell me I bought a membership WHAT MEMBERSHIP I submitted a claim because I NEVER PURCHASED A MEMBERSHIP. I bought 1 package from this consumer and they’ve been charging me every month since. TERRIBLE CUSTOMER SERVICE AND DISRESPECTFUL STAFF.
WC
Will C
Jul 22, 2026
1.0
Ive had multiple loans with CUTX and never really had any issue until today. According to their AI robots, they no longer accept phone calls.......only prescheduled appointments. What kind of insanity is that?! As a lender is that even legal to not be able to call in and speak to an agen that can assist? Garbage.
Frequently Asked Questions About Credit Union of Texas
What are the Credit Union of Texas's main financial services?
Credit Union of Texas offers competitive rates on CDs, secure IRAs, savings accounts, flexible auto loans, personal loans, home equity lending, mortgages, business banking, and lending solutions.
Where is the Credit Union of Texas Allen branch located?
The Allen branch is located at 900 W Bethany Dr, Suite 100, Allen, TX 75013, USA.
What are the Credit Union of Texas's branch hours?
The branch is open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Does Credit Union of Texas offer mobile banking apps?
Yes, Credit Union of Texas provides mobile apps for both Android and iOS devices.
How can I contact Credit Union of Texas?
You can reach Credit Union of Texas at their main phone +1 214-818-3231 or toll-free at +1 800-627-0006.
Which languages are supported by Credit Union of Texas?
Credit Union of Texas offers services in English and Spanish.
Are there surcharge-free ATMs available for Credit Union of Texas members?
Yes, members can use over 80,000 surcharge-free ATMs nationwide through Allpoint and MoneyPass networks.
What financial advising services are available near Credit Union of Texas in Allen?
Nearby, you can find financial advisors such as Sameer Bham - Thrivent, Michael Fuscardo - Thrivent, Stephen Drake - Thrivent, Dan Klonowski - Thrivent, Mark Kingsbery, Dustin Allen, Raul Uribe - Thrivent, and Victor Barton - Thrivent, providing a variety of investment and financial services.
Are there mortgage-related services near Credit Union of Texas?
Yes, several nearby options include Zach Wold, The Vaghela Team w/ Highlands Residential Mortgage, Jeff Brooks Highlands Residential Mortgage, Mendy Mortgage at Highlands Mortgage, Hinchey Team NMLS, and Joe Boggs, who provide mortgage brokerage and lending services.
What nearby places can I visit for coffee or food when visiting the Credit Union of Texas Allen location?
Cozy Coffee Station, a coffee shop and Tex-Mex restaurant, is nearby, offering a convenient spot to enjoy a meal or coffee before or after your visit.
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