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Founded by Dallas teachers in 1931, CUTX is a top-rated credit union with 150K+ members. As a member-owned, not-for-profit institution, we prioritize your success. Enjoy competitive rates, expert guidance, & personalized financial services. Grow your wealth with the best CD rates, secure IRAs, & savings accounts. Achieve goals with flexible auto loans, personal loans, home equity lending, & mortgages. Drive your company with our business banking & lending solutions. Empower your community—we invest in & partner with local nonprofits benefiting Texans in need. Bank online or locally at branches spanning DFW & East Texas, plus use 80K+ surcharge-free ATMs nationwide through Allpoint & MoneyPass. Join us and experience banking with purpose.
This company gets worse every year. If you want to sit on hold for 45 minutes to an hour then this is the bank for you! Better hope you don’t have anything urgent to handle. 🙂
MB
Mike Buntyn
Jun 24, 2026
3.0
Really appreciate the folks at the location that are so willing to help. However, I would not have to visit so often if they would just get rid of the Sam AI system. It often gets stuck in a loop and is never very much help. Replacing people with AI is a good way to drive away customers, especially one like me, that's have been a customer since I was a child with Dallas Teachers' Credit Union 40+ years again.
LF
Lizeth Favila
Jun 16, 2026
5.0
Excelente servicio sobre todo destaca la señorita Michel con su fluidez al hablar inglés y español !
AA
Aracely
Jun 10, 2026
1.0
El peor banko q hay te dejan esperando todo un día para contestarte y nunca te ayudan. No lo recomiendo. Te quitan La Paz. Y la paciencia.
CR
Charles Renaud
Jun 4, 2026
3.0
I know this is a credit union and all but THE WORST customer service I have witnessed, if I didn’t have two auto loans I didn’t want to refinance I would run away, but alas I am stuck with them. Avoid at all costs it is not worth the tiny money you save
Update:
Moe from corporate called me today and expressed his apologies and assured me I could use him as a main point of contact in the future and it is appreciated.
Frequently Asked Questions About Credit Union of Texas
What are the Credit Union of Texas's main financial services?
Credit Union of Texas offers competitive rates on CDs, secure IRAs, savings accounts, flexible auto loans, personal loans, home equity lending, mortgages, business banking, and lending solutions.
Where is the Credit Union of Texas Allen branch located?
The Allen branch is located at 900 W Bethany Dr, Suite 100, Allen, TX 75013, USA.
What are the Credit Union of Texas's branch hours?
The branch is open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Does Credit Union of Texas offer mobile banking apps?
Yes, Credit Union of Texas provides mobile apps for both Android and iOS devices.
How can I contact Credit Union of Texas?
You can reach Credit Union of Texas at their main phone +1 214-818-3231 or toll-free at +1 800-627-0006.
Which languages are supported by Credit Union of Texas?
Credit Union of Texas offers services in English and Spanish.
Are there surcharge-free ATMs available for Credit Union of Texas members?
Yes, members can use over 80,000 surcharge-free ATMs nationwide through Allpoint and MoneyPass networks.
What financial advising services are available near Credit Union of Texas in Allen?
Nearby, you can find financial advisors such as Sameer Bham - Thrivent, Michael Fuscardo - Thrivent, Stephen Drake - Thrivent, Dan Klonowski - Thrivent, Mark Kingsbery, Dustin Allen, Raul Uribe - Thrivent, and Victor Barton - Thrivent, providing a variety of investment and financial services.
Are there mortgage-related services near Credit Union of Texas?
Yes, several nearby options include Zach Wold, The Vaghela Team w/ Highlands Residential Mortgage, Jeff Brooks Highlands Residential Mortgage, Mendy Mortgage at Highlands Mortgage, Hinchey Team NMLS, and Joe Boggs, who provide mortgage brokerage and lending services.
What nearby places can I visit for coffee or food when visiting the Credit Union of Texas Allen location?
Cozy Coffee Station, a coffee shop and Tex-Mex restaurant, is nearby, offering a convenient spot to enjoy a meal or coffee before or after your visit.
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