Building relationships and transforming lives.
We love helping our members with their finances and giving back to the local communities we serve. That’s why we hold our mission to transform the lives of our members and communities so close to our hearts. The best part is that you become part of that mission as a Y-12 Federal Credit Union member. Together, we can make an even bigger difference.
Y-12 FCU serves over 114,000 members as a full service, federally chartered, member-owned not-for-profit financial cooperative. Deposits are insured up to $250,000 by the National Credit Union Administration, an agency of the U.S. government.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.