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A full-service banking institution based in Knoxville since 1924, Home Federal Bank offers a complete line of personal, home, business and commercial banking services. From mortgage and consumer loans, checking and savings plans and accounts, personal and business trusts and investment planning—to retail services, ATM/Debit cards, credit cards, a mobile app and easy, convenient online banking, Home Federal is here to serve our customers’ diverse financial needs.
I’ll be honest, I’m sick of this bank and their lacking to confirm to modern day society. The only reason I’m giving them a 3 star is because Ryan Massie is a fantastic rep and a great guy. He has helped get us loans that other banks simply couldn’t do. But, the bank itself is outdated and falling quickly out of the times. I mean, I’m sitting here paying bills (like every month) and I pay every single bill in 2 minutes max. Their online system is a disaster. I can’t give them money even though I’m trying!!! And then I get hit with charges because I’m “late” even though I’ve been trying to pay them. I travel a lot and I don’t hold checks anymore because I literally never ever need checks. Their bank is the only reason I ever need a checkbook. It’s extraordinarily frustrating to try and pay them and then get late fees when I come back into town and go pay them. If they would just keep up to times and update their online system, it would be an amazing bank. Unfortunately, they don’t. And that’s a big issue for me and most everyone in 2026
OY
Owen Youngblood
Mar 31, 2026
5.0
Mr Glenn Abbott was very kind and helpful. He ensured my checking account creation and activation went smoothly and clearly!
MT
Michael Treadway
Mar 28, 2026
1.0
My neighborhood bank allowed same transaction to occur 8 times before was counted as fraudulent, then they said I needed to provide more information to support the fraud. Of course I had none because I know nothing of these charges. The bank took my money. I have been with them since 2000 and I will be going to a local credit union to protect my money, will tell my story loudly, this was the N Knoxville location.Also I feel like I was stereotyped by the branch manager when I asked about a home improvement loan.I have a credit score of 730 and make plenty of money.She seemed to look down her nose at me. I paid off my house through Home Federal but I feel like they have disrespected me .
CY
Chad Youngblood
Feb 17, 2026
5.0
Glenn was very knowledgeable and kind. He made opening our new checking account very easy!
Frequently Asked Questions About Home Federal Bank
What services does Home Federal Bank offer?
Home Federal Bank offers personal, home, business, and commercial banking services including checking and savings accounts, loans, mortgages, investment planning, ATM/debit cards, and online/mobile banking.
Where is the main office of Home Federal Bank located?
The main office is located at 515 Market St., Knoxville, TN 37902.
What are the regular business hours for Home Federal Bank?
Home Federal Bank is open Monday to Thursday from 8:30 a.m. to 4:00 p.m., and on Friday from 8:30 a.m. to 5:00 p.m. It is closed on weekends.
Does Home Federal Bank offer drive-in banking hours?
Yes, drive-in hours are Monday through Thursday from 8 a.m. to 4 p.m., and Friday from 8 a.m. to 6 p.m.
Is Home Federal Bank wheelchair accessible?
Yes, Home Federal Bank has a wheelchair accessible entrance and parking.
How can customers contact Home Federal Bank?
You can contact Home Federal Bank by phone at +1 865-546-0990 or email at contactus@homefederaltn.com.
Does Home Federal Bank have mobile apps available?
Yes, there are mobile banking apps available for both Android and iOS devices.
Are there any nearby restaurants you can visit before or after banking at Home Federal Bank?
Yes, nearby dining options include The Oliver Hotel, Fred's Around the Corner: Kitchen + Bar, Tupelo Honey, Shono's In City, and Soccer Taco for a variety of cuisines.
What nearby places can help with real estate or legal services near Home Federal Bank?
New Tennessee Title LLC offers real estate and legal services, and the Grand Union Building provides commercial real estate and property management services close to the bank.
Where can I shop for clothing or gifts near Home Federal Bank?
Nearby shopping options include Urban Outfitters and Nothing Too Fancy for clothing, The Tree and Vine for gifts and specialty grocery items, and CitiFido for pet supplies.
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Certified May 17, 2026Yext Knowledge Graph
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