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A full-service banking institution based in Knoxville since 1924, Home Federal Bank offers a complete line of personal, home, business and commercial banking services. From mortgage and consumer loans, checking and savings plans and accounts, personal and business trusts and investment planning—to retail services, ATM/Debit cards, credit cards, a mobile app and easy, convenient online banking, Home Federal is here to serve our customers’ diverse financial needs.
Explore offerings from Home Federal Bank on 501 Merchant Dr. in Knoxville, with popular banking services and business banking services available at this location.
Products and Services
11 items
Banking Services
Checking Accounts
Savings Accounts
Investments
Home Loans
Personal Loans
Credit Cards
Business Banking
Home Equity Line of Credit (HELOC)
Business Banking Services
Commercial Lending
Payment Processing
Commercial Banking
Reviews
4.8
55 reviews
5 stars
51
4 stars
1
3 stars0
2 stars0
1 star
3
RD
Ronnie Dotson
Jul 17, 2026
5.0
I love the Merchants Road Branch employees (all of them are a true blessing to me).They take care of all my banking needs friendly and professional y.Theres such a family oriented atmosphere whe Im there.I recommend that branch to all my friends.
AS
Andy shafer
Jul 7, 2026
5.0
Judy was very helpful and friendly!
SB
Sandalo Blair
Jul 2, 2026
5.0
Susan did a great job helping me yesterday at home Federal on merchants thank you so much with your kindness and your expertise in banking
MR
Max R
Jun 16, 2026
5.0
This bank is excellent, and this Merchant Drive branch feels like family. Instead of drive-thru, I choose to go inside just to visit with people; the branch feels like a family. Beyond the good vibes, they have been helpful with any and all of my needs - above and beyond.
DM
Dawn Matthews
May 19, 2026
5.0
Love my branch at Merchants Rd everyone is so kind and helpful.
Frequently Asked Questions About Home Federal Bank
What are the regular in-branch hours for Home Federal Bank at the Merchants Branch?
The bank is open Monday through Friday from 8:30 AM to 4:00 PM, except on Fridays when it stays open until 6:00 PM. The branch is closed on Saturdays and Sundays.
Does Home Federal Bank offer drive-through services and what are the hours?
Yes, the drive-through at the Merchants Branch operates Monday through Thursday from 8:00 AM to 4:00 PM, and on Friday from 8:00 AM to 6:00 PM.
Is Home Federal Bank accessible for customers with disabilities?
Yes, the bank has wheelchair accessible entrances and parking to accommodate customers with disabilities.
What types of personal banking products does Home Federal Bank offer?
Home Federal Bank offers checking accounts, savings accounts, money market accounts, certificates of deposit, personal loans, auto loans, student loans, debit cards, and online/mobile banking services.
Does Home Federal Bank provide business banking services?
Yes, they offer business checking accounts, business loans, commercial loans, and other commercial banking services tailored to business customers.
How can I contact Home Federal Bank if I have questions or need support?
You can reach them via their email at contactus@homefederaltn.com or by phone at +1 865-546-0910 or +1 865-688-3451.
Are there any holiday closures I should be aware of when planning a visit to Home Federal Bank?
Yes, the bank is closed on major holidays including November 11, 2025 (Veterans Day), November 27, 2025 (Thanksgiving), and December 25, 2025 (Christmas).
What are some nearby banks if I need alternative banking options near Home Federal Bank?
Nearby banks include First Tennessee Bank and First Horizon Bank, both located close to the Home Federal Bank Merchants Branch.
What nearby dining options are available near Home Federal Bank for a quick meal?
Nearby dining options include Taco Bell for fast food, Nixon's Deli for sandwiches, Domino's Pizza, and Baskin-Robbins for ice cream.
Are there any notable attractions or places of interest near Home Federal Bank?
Yes, the Great Smoky Mountains National Park is nearby, providing a beautiful destination for outdoor activities before or after your banking visit.
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Certified August 16, 2026Yext Knowledge Graph
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