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UT Federal Credit Union's Springbrook Farm branch in Alcoa serves the heart of Blount County with local service and trusted financial solutions. Built for All Who Love Tennessee, we offer everything from savings accounts to home loans—all with better rates and fewer fees. Come experience what it means to bank like an Owner.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.