Highmark Federal Credit Union is Rapid City’s first credit union. Originally chartered as Rapid City Teacher’s Federal Credit Union in 1940, it is a member-owned, not-for- profit financial cooperative with five locations serving anyone located across 11 counties in Western South Dakota and Eastern Wyoming. Highmark Credit Union operates as an association of people coming together for a common purpose. Members pool deposits and then loan those deposits to other members. It offers personal, auto, and home loans, insurance, commercial loans, and checking/savings/credit card solutions from its full service, family-focused credit union.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.