PNC Bank

Reviews

• JD

  john downs

  Jun 26, 2026
  5.0
  I opened a car loan with PNC Bank because they had great interest rates on car loans. I was having trouble setting up my auto draft for monthly payments so I called the Calhoun street branch and spoke with Kayln who went above and beyond to help me set up my auto draft. She spent over 20 minutes helping me step by step and when I went to the branch to make my first payment, she came out of the branch to flag me down so I wouldn’t miss the parking garage. Wow! Talk about customer service! The branch manager Bonnie Barrett came out to the lobby to say hello and welcomed me for coming by. This is the kind of personalized service I love from a local bank. Charleston take note. This is the kind of bank you need for your financial needs. Job well done!
• JS

  Jaime Aguinaga Salmeron

  Jun 12, 2026
  4.0
  Amabilidad y accesibilidad sigan asi
• RB

  Richard Byrd

  May 4, 2026
  1.0
  Extremely poor bank and branch. I started with PNC 30 plus years ago in Ohio and PA, but am seriously considering switching banks. You have to go down town in person to do any serious banking. They refuse to open a full service branch in the Summerville area. Very inconvenient. The downtown branch does not answer their phone. Extremely frustrating and the downtown branch does not allow remote options.
• TS

  Taylor Staab

  Jul 8, 2025
  2.0
  There used to be a clerk named Duncan that was great to work with, both personally and when I had deposits to be fulfilled for my employer. However, besides him this place is awful. Even when depositing money for a business, it took way too long. Additionally, I recently needed a new card printed along with a new account set up due to a fraud incident. When calling to try and set up an appointment, the girl seemed annoyed that I was even calling & explained how it would be a day or so before I could even get in. I instantly gave up and called the MP location & got help within less than an hour. Just sad service, definitely needs a staff cleanup.
• PN

  Peta Nicola

  Jul 21, 2017
  1.0
  The older lack lady in the front is super rude she always in a bad mood. I live in James island so every time I had a check to deposit will go to the pnc bank downtown. She was always so rude in a bad mood and not helpefyll at all so I decided to close my account with them, didn't want to deal with her every time.