PNC Bank

Reviews

• CG

  Christie Goff

  Apr 7, 2026
  1.0
  I had an extremely frustrating experience with PNC Financial Services trying to open a business account. I spent two separate days going into the branch. The first visit, I was told I needed additional paperwork, which I understood and returned the very next day prepared with what was requested. On the second visit, instead of helping me complete the process, I was told they still couldn’t assist me and that I would need to come back a third time essentially at their convenience, not mine. For anyone running a small business, this kind of inefficiency is incredibly frustrating. Small business owners do not have unlimited time to sit in a bank branch over multiple days just to accomplish something that should be straightforward. The process felt disorganized, inconsistent, and dismissive of my time. If you value customer service, clear communication, and respect for people with busy schedules, this was not a positive experience. For reference I drove down the street to another bank and was promptly helped in less than 10 minutes.
• AW

  Andy Wolff

  Feb 12, 2026
  1.0
  LIkely the next bank charged w. predatory practices. Investment side charges as much as Private Equity for their computer model to suggest index funds. My 'Premium' account paid nearly zero interest, charged my mothers Estate Account $25 monthly despite having large balances consistently, and tried to sell her estate a credit card.
• AT

  Andrew Tempalski

  Jan 18, 2019
  5.0
  Mr. B is very cordial and helpful. It was very nice to work with someone who is knowledgeable and also approaches their job with care and regard for customers. I've been with PNC for a long time, and it has always been a great bank.
• JJ

  J

  Sep 13, 2018
  1.0
  Horrible customer service Marty does not know how to solve an issue to save his life.. did not resolve an ongoing problem.

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