PNC Bank

Reviews

• MM

  Michael M

  Jun 4, 2026
  2.0
  Drive thru workers are very forgetful. 3 out of 4 times they forget something you asked for. It's always interesting to say the least.
• AO

  Aidan O'Hanlon

  Mar 23, 2026
  5.0
  PNC Bank employees are knowledgeable and eager to make banking a pleasant experience.
• IB

  Inga Babich

  Oct 19, 2018
  1.0
  Just moved to the area and my son and I are both in need of local banking. His work is requiring a routing and account number as soon as possible to continue employment. I applied for an account for him on line in order to receive the new customer incentive. Unbeknownst to me, you don’t get a result for 2-3 business days. I called the toll free number and expressed my urgency to get the account information. The lady advised me to go into the local branch the next day and they could take care of me. She said if the account was still pending that they could just open an account for me. Well yesterday my son went in to the branch. A lady who barely speaks English was taking care of him, and was completely useless! First, she told him she couldn’t find his account. He then showed her the confirmation email. She said that didn’t matter and I asked her if she could open up an account for him. She offered a checking account where he had to maintain a $500 balance. I explained to her that he is basically a child and rarely does he have that much money in his account. She said there were zero other options for him, which I find very hard to believe since online and on the phone there were plenty of options. Needless to say after arguing with the woman I instructed my son to leave the bank. I immediately met him across the street at Citizens Bank where we were welcomed with open arms and where they took great care of us! Myself, my son and my daughter all opened an account. We were in and out within 20 minutes. The moral of the story is Do NOT go to this PNC branch for banking because they don’t want your business and are unwilling to help you meet your banking needs. They need to hire employees who are cable of working with the public and understand the meaning of “Customer Service”! If I could give zero stars I would!
• KK

  Kreutz

  Oct 12, 2017
  5.0
  I always have a positive experience at this PNC bank. The customer service is solid. The bank tellers are friendly and helpful.

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