Although we may offer many of the same services as other financial institutions, OMEGA Federal Credit Union is structured very differently. We are a not-for-profit financial cooperative owned by our members. Surplus earnings are returned to our members in the form of higher savings rates, lower loan rates and low or no fee products and services.
OMEGA FCU is led by a volunteer Board of Directors elected by the membership. The Board of Directors establishes the policies of OMEGA FCU and advises on our day to day operations. OMEGA FCU follows conservative investment practices and we lend responsibly.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.