Hey there, we’re Cross Valley FCU. Let’s go ahead and get one thing clear—we’re a credit union—not a bank. That’s not to say banks are bad, we just do things a bit differently. We do it the credit union way.
Simply put, we focus on people (that’s you) over profits, so we can return success right back to you in the form of lower rates and higher returns on your hard-earned money. In fact, we’re owned by people (our members) rather than big wig executives that have never even been to this part of Pennsylvania.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.