First National Bank

Reviews

• NR

  nancy ryan

  Mar 25, 2026
  5.0
  Always very helpful
• BB

  Brandy Brown

  Nov 9, 2022
  1.0
  These people are crooks!! They will not refund a fraudulent charge that was put on your account! They simply send you a new card that absolutely does nothing to protect your account! I had a loan through them and they take multiple payments during a month period even if you are caught up or paid ahead. Their person that "takes care of things" Melissa is a huge joke! She will NOT take or return your phone calls and acts like she is to good or busy to take care of customer's needs! She needs fired and someone new put in! I will be moving my business account and banking needs else where i will not drop another penny in this the thieving bank! If i couls give 0 stars i would!
• RO

  Rindy ONeil

  Aug 2, 2022
  1.0
  First National in Franklin, you had me make an appointment like it was so busy and professional, Melissa told your story! Very unprofessional and uncouth.