First National Bank

Reviews

• FB

  Frederick Barron

  Oct 9, 2025
  2.0
  The staff here were very unprofessional, and the credit card activation process took far too long. Definitely not a smooth experience.
• MS

  Madison Smith

  May 28, 2025
  1.0
  I applied for an account to open through my mortgage and up until I signed the papers was ok and went smoothly. Once the account was opened it took almost two months to receive my debit card and multiple attempts to get it and they did not help me or were rude to me on the phone. Now that my loan is active and account is open they keep emailing me saying it isn't set up and then won't respond. I've tried calling and emailing and they have been so unprofessional after this whole process. Probably the worst banking experience of my life.
• GT

  GT T

  Sep 21, 2023
  1.0
  Worst experience ever. Tried depositing a large sum of cash to pay a bill in the atm and my money was taken and not transferred to my account. I am still waiting to hear back because apparently they must file a dispute. As a former seven year loyal member to this bank I am very upset and plan on leaving as soon as my situation is settled
• KS

  kristi sweet

  Jun 3, 2016
  1.0
  I have a vehicle loan through this bank because they have a low interest rate. Biggest mistake I've ever made. They're customer service is absolutely terrible as when I call they don't take any extra steps to help me if they don't have to. Example; I need to renew my registration and lost the renewal I received in the mail. I called the office and the representative told me she doesn't have that information and had a slight attitude as if I was crazy for asking such a question. When I got my vehicle, I went to the office numerous times on the days I didn't work(I work in the hospital with crazy hours) to set up automatic withdraw. Well, it took 8 months to accomplish this. They lost my paper work two times, told me they can't do automatic withdraw from the bank I actually belong to and also told me its my other banks job to pay them! To pay them before the bill was due you have to go into the branch as they don't take payments on the phone unless the bill is due. Now that wasn't feesable because I work until 430 and couldn't make it in time. Needless to say, I will never do business with them again as Iv'e been through the ringer more times than I care for. They are very inconvenient and act as if you're inconveniencing them. Everyone else that I discuss this with also have a poor outlook on this "company".

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