PNC Bank

Reviews

• SJ

  Southpaw Jynx

  Jun 8, 2026
  4.0
  Good bank
• JH

  Jenise Hart

  Jun 6, 2026
  5.0
  Great service!
• CA

  Cave Arnold

  Sep 6, 2023
  5.0
  Opened an account here to get access to Cashier cheques. Stacie Coronado was helpful and took the time to explain the different accounts. Trisha opened the account using an initial check deposit from my online bank. This is very close to home and so easy to get to when banking services are needed.
• KU

  Kate Ujvary

  Dec 26, 2022
  3.0
  Went through today, December 26th to deposit some money. Machine says it’s broken and needs service. Doors locked, closed for holidays. I understand their closed for holidays, but can you atleast fix the machine so people can deposit or take out money. Some of us don’t get all that time off for the holidays unfortunately.
• MH

  Michelle Hoppes

  Jul 13, 2017
  4.0
  *EDIT OF INITIAL REVIEW* I want to edit my initial review. After the incident described below, I filed an escalated complaint with PNC's customer service department, (by calling their 800#). With in a day I was contacted by a manager who was able to satisfactorally resolve my complaints. I understand, we are all human, and mistakes can be made. The level of contact and availibilty that the complaint department showed, and the suggested action to resolve this issue went above and beyond my expectations. Went into this branch to make my "initial" deposit to my account I had recently opened online. I had tried, online, to transfer funds from my existing (not PNC) account to my new PNC account, but it wasn't working. So I went into the branch. The teller helped me make the deposit and then, since I had just opened my account, she wrote down my account and routing number for me so I would have it. A week or so later I used the account and routing number, she had given me, to make online payments for my car payment, a loan, and several credit cards. The payments were all returned about a week later and late fees were then added to my accounts. After calling the 800# for assistance, I discovered the teller had given me the wrong routing number. She had given me the routing number associated with accounts opened locally, in branch, vs. online accounts. I had specifically told the teller, the account was opened online and that I was having issues making that initial deposit and this is why I came into the branch, to make the deposit. This inaccurate information is what caused my payments to be reversed. I trusted the information given to me by the teller is correct. I mean... I'm trusting you to properly handle my money and you can't even get my account numbers correct? Giving me inaccurate account information does not give me much confidence. That, to me, is vital information to get correct. Having just opened my account...this left a VERY bad taste in my mouth. We will see how things go from here.

Frequently Asked Questions About PNC Bank