PNC Bank

Reviews

• BB

  beetledriver138

  Jun 11, 2026
  1.0
  Been sitting in the stale with my check inside for 20 mins. Can see in the window. No one is in there. Took 30 mins to just cash a check. With no one in front of me
• SS

  Sharron

  May 8, 2026
  1.0
  Tuesday, 1:00 pm I sat in the Drive-thru for 20 mins because there was only one lady working the lobby and the drive-thru. I would've left 10 minutes into waiting, but I had already sent the tube in with my deposit in it. There was a lady in the lane next to me that had done the same thing by sending her transaction inside already. She was blowing her horn after 15 minutes and very upset because they were making her late for work. Absolutely TERRIBLE customer service. Every time I've gone to this location, they are always rude and condescending. I closed my account with them years ago but my mother unfortunately, stills goes to this bank. Case in point, she was why I was there on this particular day. The only lady that was working was definitely over-heated and frustrated but still trying her best to keep up with everything. I have not one complaint about her, she was trying to be pleasant, but no fault of her own, the system failed her big time by having her be the only one working that time of day, and at the beginning of the month. Then at this Same location awhile back, I stopped at the ATM to deposit money into my fiancée's account and it wouldn't accept 100 dollar bills. No problem.. I just decided to walk inside to make my transaction and the "greeter" who stands at the door when you walk in, asked me what my reason for the visit was today. I explained the ATM not accepting 100 dollar bills. {FYI: I had 5-$100 dollar bills} to deposit.. Then she proceeded to tell me that since I wasn't on his account, I was NOT ALLOWED to make any deposits???!! WTH?? Are you joking?! I've never heard of such a thing. And I WORKED at National City years ago?? I left absolutely disgusted and went to another branch and had NO problems whatsoever making my transaction. Needless to say, my fiancée dropped them as his bank as well. So just trying to send a warning and Stay clear of this location, because what should be a 5-10 minute visit, it WON'T be!! You will FOR SURE have your day ruined in some way or another. Guaranteed 💯
• MF

  Mark Fiano

  Apr 16, 2026
  5.0
  The banking staff is fantastic.
• TS

  Timothy Session

  Sep 15, 2024
  5.0
  Polite, helpful staff. Quick resolutions of any problems.
• AG

  Alex Giobbi

  Sep 5, 2024
  5.0
  Was there yesterday. Excellent service! Much improved!

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