Valley Credit Union has been serving people with their financial needs in the Salem area since 1930. Our members, employees and volunteer board live and work in our community. Our sole purpose is to help meet the needs of you, our owner-member.
Valley is safe and sound and operates with a very strong capital ratio of 13.4% as of 12/31/2025. Our regulators require us to exceed 7.00% to be considered well capitalized. Since we are a not-for-profit financial cooperative, we answer to you, our owner-member and not shareholders on Wall Street.
Valley is a secure place to keep your money on deposit.
There is no better financial partner who will look out for your best interests than a local credit union.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.