Pacific Cascade Federal Credit Union has been dedicated to enriching the lives of its members and communities since opening its doors in 1961. Based in Eugene, Oregon, Pacific Cascade serves Lane, Douglas, Linn, Benton, Coos, and Lincoln Counties as a member-owned cooperative. Credit Unions share profits with their members in the form of lower loan rates, or by offering additional services. Credit Unions believe in people helping people. During regular business hours, our friendly staff will personally answer your call, providing you with the human experience. Our mission is building life-long relationships one member at a time.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.