Communication Federal Credit Union

Reviews

• TW

  Taylor Woodworth

  Sep 28, 2026
  1.0
  They aren't willing to work with you when it comes to loans. I had a troubled time this past year with my family needing new tires for a vehicle, as well as a new dishwasher. I used a high interest credit card in desperate times, and then attempted to get a personal loan from CF in order consolidate my debt and pay off the higher interest credit line and respectively lower the monthly payments at a better interest rate. Their counteroffer was drastically lower than what I requested, and I'm at fault for not working at my job long enough (for well over a year, which does not meet their standards) when I've only lived in the state approximately 2 years. I will be taking my business elsewhere.
• LV

  Luis Vargas

  Sep 16, 2026
  5.0
  Always kind and professional!
• AJ

  Andgelise Jones

  Aug 19, 2026
  5.0
  Love this bank tjey have been my bank for a min very loyal to you
• GC

  Greenley Cheatham

  Jun 17, 2026
  5.0
  Very friendly and helpful staff, Zach ensured a smooth and efficient experience, no notes.
• SH

  Scott Highby

  May 18, 2026
  1.0
  I would give them negative stars if I could. We felt completely insulted and disbelieved after being denied an auto loan at this branch. We were told to provide income verification, so we spent an extra hour going back to work to print out a w-2. We reported our income but were told we had to verify it. Then, we were told the verification was inadequate. Apparently, if you elect to move some of your pretax dollars to a retirement or health savings account, even it is your income that you have earned for the year and have access to, it doesn’t count! We have not even spent most of it! It should be no business of theirs how we allocate our money (like to hsa’s and ira accounts), but that counted against us in their eyes and resulted in a much lower income that rendered us ineligible for a loan. Still, Melanie cruelly gave us hope and asked for validation of income, when it seemed that the underwriter had no intention of accepting what we provided. The implication by Melanie when she got our w-2 was that we lied (not that they just chose not to count a portion of our earned income for the year). We actually slightly underreported our income. Then, she said we didn’t provide our son’s income (co-owner of car), when she never specifically asked for it! We took our business to USAA and had an immediate positive response/favorable decision on our application. In 60 years, we have met every financial obligation on time. I would never trust this credit union’s decisions…you could be denied like us when we never have had such trouble in the past on a fairly small loan request (used vehicle). We wasted an entire afternoon trying to work with this credit union. If you have any financial strains be prepared for disappointment at this location. I would take my business to another bank. This was a very bizarre way to treat customers and is against the Oklahoma Standard of treating people. Their approach is a great way to lose good customers and they are hurting themselves by rejecting responsible middle class loan applicants. If you are not wealthy and have high income you may be rejected.