First National Bank & Trust Co. is a community bank serving southeastern Oklahoma, with a full-service branch in McAlester. We offer personal and business checking and savings, consumer and commercial lending, real estate and agricultural loans, and treasury and cash management services for area businesses. Customers have online and mobile banking, mobile check deposit, bill pay, and eStatements. Our main office on East Choctaw Avenue has served McAlester and Pittsburg County for generations. Visit us in McAlester or call to speak with a banker. Member FDIC. Equal Housing Lender.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.