1st National Bank | Mason

Reviews

• AL

  April Lemle

  3 days ago
  5.0
  Extremely helpful and very professional. Everyone is so friendly and go out of their way to help. Wish they were still in Loveland (East side).
• JP

  Joshua Parker

  Jul 3, 2026
  5.0
  At 47 years old, I’ve banked at quite a few different institutions. 1st National will be my last. I’ve banked here for about 10 years now and there is literally no comparison. I’ve banked at small hometown banks and large nationwide ones as well. None have given me the service, care, security, and kindness that 1st National has provided me. I typically only do reviews for really great or really poor services so people can know to either stay away or give it a try. If you are looking for a bank that has everything big banks offer but hometown service that’s personal effective, let 1st National Bank take care of your money and any other financial needs. Stop in to the branch on Mason-Montgomery Brad, Hannah, Colton, and Arlandria. All are kind and more than capable of taking care of your financial needs. With multiple locations around northern Cincinnati and a fantastic bank app to boot, you won’t go wrong with 1st National. It’s one of those place that, IFKYK!
• LP

  Live In The Light Photography

  Jul 3, 2026
  5.0
  I was having such a hard day, and stopping at the bank just felt like one more thing I had to check off my list. Little did I know that walking in would completely turn my day around. Colton was so kind, welcoming, and genuinely helpful. His positive attitude and great customer service completely flipped my mood. It’s rare to come across someone who can make that kind of impact during such a simple interaction, but Colton definitely did. Thank you for making my day so much better!
• JN

  Jackie Nope

  Jul 2, 2026
  1.0
  I don't use Google to review things very often since my son helps me do it but I just had to make one for this. Normally when I come in Brad helps me and does an okay job despite being a bit grumpy. But he has been on vacation and the normal manager hasn't been around! The new guy is named Colt I think and he has always been pretty negative. Makes me not want to go to the bank which is one of my main errands I run... hopefully they figure it out
• MM

  Major Miller

  Jun 20, 2026
  5.0
  I’ve been coming to this Mason Branch for a year and a half. I want to give my Biggest thanks to Justin, Brad, Hannah, and Arlandria! They are knowledgeable, friendly, professional, and they create a Welcoming Environment. That isn’t just limited to me, I’ve seen them greet and treat everyone with respect! Thank you, I appreciate you all here!

Frequently Asked Questions About 1st National Bank | Mason