Found near Water Falls Bridge; this Five Star Bank branch is committed to offering accessible and trusted banking and financial solutions to the Seneca Falls and Waterloo community. We're dedicated to providing seamless and reliable banking services, with a welcoming lobby and accessible ATM. Our lending solutions, including mortgages, commercial loans, and personal loans, provide financial assistance that can help all our customers meet their goals. At Five Star Bank, we strive to be your trusted financial partner, providing personalized support for all your banking and lending goals.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.