Brand Certified
TurboTax - Downtown, Syracuse
4.8(33 reviews)
Certified by TurboTax - Downtown, Syracuse • Jul 05, 2026
Business Details
201 East Jefferson Street, Syracuse, NY
13202, United States
Certified by TurboTax - Downtown, Syracuse • Jul 05, 2026
(315) 305-7011
Certified by TurboTax - Downtown, Syracuse • Jul 05, 2026
http://turbotax.intuit.com/local-tax-offices/ny/syracuse/43f62aa8cd3742caa005c951af423d76/
Certified by TurboTax - Downtown, Syracuse • Jul 05, 2026
About
Certified by TurboTax - Downtown, Syracuse • Jul 05, 2026
Tax Preparation ServiceTax Consultant
Hand off taxes to a local tax expert who has your back. Our TurboTax store in Downtown, Syracuse offers a fresh, modern experience where you can talk with a TurboTax expert and get tax preparation services, by appointment or walk-in. Whether you have a simple or complex return, our trusted tax experts make tax preparation easy and stress-free. Relax knowing they’ve got your back and will get you every dollar you deserve. Visit your local tax office in Downtown, Syracuse to get started with a local tax expert today.
Details
- Online appointmentsAvailable
- RestroomAvailable
- Onsite servicesAvailable
- Free parking lotNot available
Location
Certified by TurboTax - Downtown, Syracuse • Jul 05, 2026
TurboTax - Downtown, Syracuse
201 East Jefferson Street, Syracuse, NY
13202, United States
Hours
Certified by TurboTax - Downtown, Syracuse • Jul 05, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
4.8
33 reviews
5 stars
31
4 stars
1
3 stars0
2 stars0
1 star
1
- DBDiane Burns2 days ago5.0Representative Laura was helpful. Listening to the problem, she provided an email with links to the type of assistance I needed to deal with the IRS.
- AAAletaJun 24, 20265.0I would like to recognize Laura at TurboTax for providing outstanding customer service. I was having issues with my online payment information, and she went above and beyond to help me get everything corrected. Laura was incredibly patient, professional, and knowledgeable throughout the entire process. She walked me through every step, explained everything clearly, and made sure I understood what needed to be done. No matter how many questions I had, she remained kind, calm, and supportive. Thanks to Laura's dedication and attention to detail, my issue was resolved successfully. Customer service like hers is hard to find, and I truly appreciate the time and effort she took to assist me. Thank you, Laura, for making a stressful situation so much easier!
- JFJulie FelpelJun 17, 20265.0I cannot recommend Laura highly enough! After reviewing my return, she identified opportunities I had completely overlooked and helped me amend my taxes, resulting in significant savings. Her knowledge, attention to detail, and ability to explain my complicated tax issue in a way that was easy to understand gave me complete confidence throughout the process. What impressed me most was her thoroughness and genuine commitment to helping me maximize every deduction and credit she could find for me. I was so stressed and concerned and she really went out of her way to help solve some tricky tax situation in a professional yet compassionate way. If you’re looking for someone who truly knows tax law and goes the extra mile for their clients, look no further. Working with Laura was such a great experience that I will be requesting her specifically for my next year’s tax return.
- DDDEBRAApr 23, 20265.0OMG,LAURA CAME HIGHLY RECOMMENDED AND THEY WERE SPOT ON..NOT ONLY PAITENT BUT A GREAT LISTENER VERY KNOWLEDGEABLE.
- DMDorothy MajorApr 14, 20265.0Met with Laura in person to help me understand RSUs and to review my return concerning them. She was super helpful and and a pleasure to work with.
Frequently Asked Questions About TurboTax - Downtown, Syracuse
What happens if I miss the tax filing deadline?
Even if the tax deadline passed, it's not too late. You can still file your return, or hand it off to our tax experts who can prepare, sign, and file for you.
Keep in mind that if you can’t pay when you file, you might face IRS penalties. The consequences for filing your return late depend on whether you owe taxes or not:
If you're expecting a refund, there's no penalty for filing late.
If you owe taxes, it's important to file as soon as possible to minimize failure-to-file and failure-to-pay penalties.
A TurboTax expert can help you file quickly, explore payment options like an installment plan, and get you back on track. Learn more about filing after the deadline.
Can I visit a TurboTax store or Expert office without an appointment?
Walk-ins may be available at select TurboTax stores. Our team is happy to help you find the best time to meet with a tax expert. Call today to confirm availability or schedule an appointment.
Do you offer online or in-person appointments?
Yes, TurboTax offers convenient in-person appointments as well as online appointments, so you can connect with a tax expert in the way that works best for you. Choose the option that fits your schedule—online or in person—and receive personalized guidance from a trusted TurboTax expert dedicated to handling your taxes completely.
What documents should I bring to my appointment?
When you visit TurboTax store or Expert office, please bring your tax forms, your prior year’s tax return, and identification for everyone listed on your return. You can bring these as electronic or paper copies—whatever’s easiest for you.
Be sure to also bring a device you can log into, like a smartphone, tablet, or laptop. You’ll use it to give your expert permission to work on your return, upload tax documents or connect your financial institutions, track your progress, and complete your final review. Our local experts will walk you through each step securely.
Do TurboTax stores or Expert offices provide business tax services?
Yes, our tax professionals provide tax help tailored to your business tax and self-employed tax needs. Our local tax experts help you maximize your business tax savings, and help you file your business taxes with 100% accuracy.
Please note that certain locations may not be able to provide in-person business tax support, but you can still file with your business tax expert online in these instances.
What types of tax services does TurboTax Full Service Syracuse offer?
They provide tax preparation, tax filing, answer tax questions, review and amend previous returns, advise on tax impacts of life changes, and help identify deductions and credits.
Do I need an appointment to visit the TurboTax office in Syracuse?
Yes, you need to make an appointment to meet with a tax expert, either in-person or online.
What should I bring to my tax preparation appointment at TurboTax Full Service Syracuse?
No documents are required but you can bring last year's tax return or any tax documents. You can also upload documents securely online before your appointment.
What are the operating hours of TurboTax Full Service Syracuse?
The office is open Monday through Friday from 12:00 PM to 5:00 PM and closed on weekends. Services are by appointment only.
Where is TurboTax Full Service Syracuse located?
It is located at 201 East Jefferson Street, Suite 245, Syracuse, NY 13202.
Does TurboTax Full Service Syracuse offer online appointments?
Yes, they offer online appointments so you can meet with a local tax expert remotely if you prefer.
Does the TurboTax office have onsite services and restrooms?
Yes, the office offers onsite services and has restrooms available for clients.
What nearby places can I visit before or after my appointment at TurboTax Full Service Syracuse?
You can visit Pink Rock Culture Co-op for community events and fitness, or enjoy a meal at Kalzonies, a nearby pizza restaurant.
Are there nearby services that could assist me with IT or computer issues before visiting TurboTax?
Yes, ITologist and Priority IT Works nearby offer IT support and computer repair services, useful for tech help before your tax appointment.
Can I find mental health or wellness support near the TurboTax office in Syracuse?
Nearby options include Cardinal Hope Mental Health Counseling Services PLLC, My Conscious Life Coach, and Consciously Awesome for counseling and meditation.
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