This profile is uncertified and using publicly sourced data
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Business Details
About
BankFinance Company
In the heart of Downtown Rochester, our lobby is located on the main floor of Five Star Bank Plaza - next door to Martin Luther King Jr. Memorial Park and the Strong National Museum of Play. With convenient street parking and a parking garage below, you can easily access our ATM or speak with our friendly team about our personal and business banking solutions. We specialize in lending, including mortgages, commercial loans, and personal loans and provide tailored financial solutions to meet all our customers’ needs. At Five Star Bank, we strive to be your trusted banking partner, providing personalized support for all your banking and lending goals.
Location
Hours
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.