PNC Bank

Reviews

• CB

  Clarence Boey

  6 days ago
  5.0
  I recently relocated to NYC for my internship and needed to get a local checking account sorted out. I visited the PNC Bank branch on Fulton St and had the absolute pleasure of working with Yesenia Jones. Her service was truly exceptional. She went completely above and beyond to help me. Yesenia was incredibly professional and took the time to provide a very detailed explanation of the entire account setup process. Moving to a new city can be overwhelming, but her thorough and kind assistance made this part of the transition completely seamless. I highly recommend asking for Yesenia if you need help at this branch! :)
• DP

  Drushaun Powell

  May 8, 2026
  5.0
  I’ve had a pretty solid experience with the PNC branch on Broadway in Manhattan. The staff was patient, professional, and actually took time to answer my questions instead of rushing me out. Opening my account and handling deposits was smoother than I expected, and they explained everything clearly. The branch is usually clean, organized, and the tellers have always been respectful whenever I’ve gone in. Definitely one of the better banking experiences I’ve had in the city.
• EA

  Evelyn Albertson

  May 6, 2026
  5.0
  I am shocked this branch has a 3.2 as I would give 100 stars if I could! They treat you like family here, and I honestly feel so lucky to have found them. I have a real trust in this branch to deal with my finances, and am finally reaching financial freedom because of their expertise. It’s ironic that their motto is “banking is boring” because I genuinely have a good time here. Don’t get me wrong! They mean business! It’s just really nice they take the time to get to know the person behind the bank account. Thanks PNC FiDi branch, especially Eugen, Omar, and Jevon! :) #getyourmoneyupnotyourfunnyup
• AK

  Anne Kinzey

  May 1, 2026
  5.0
  This branch in the Fulton Building has fantastic customer service! Their handling of cash has to be through the ATM vs teller so take note, but for all in person services it's my go-to branch.
• SW

  Shynoi Webley

  Apr 17, 2026
  5.0
  I recently visited the PNC Bank Fulton Building branch, and the experience exceeded my expectations. From the moment I walked in, the staff was welcoming, attentive, and genuinely focused on helping customers. Jevon stood out for his professionalism and patience. He took the time to clearly explain my options, answered all of my questions without rushing, and made sure I felt confident in my decisions. I also had the opportunity to interact with Eugen, the branch manager, who clearly sets the tone for the entire team. His leadership shows in how smoothly the branch operates, and he was both approachable and efficient in ensuring everything was handled properly. Overall, this branch delivers excellent service with a team that goes above and beyond to make banking easy and stress free, I highly recommend this location.

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