As a federal credit union, we're a not-for-profit institution that's owned by our members. This allows us to pass along better services and advantages than you'll find at larger banks. Because we're owned by members, we're invested in every person who walks through our door.
Not only do we offer better savings and services than you'll find at larger banks, we'll also help you improve your credit to build a solid financial footing. Choose Mohawk Valley Federal Credit Union in Utica or Marcy when you want a better way to handle your money.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.