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Flagstar Bank

2.7
(12 reviews)

Business Details

36-10 Broadway, Long Island City, NY
11106, United States
(718) 204-2601

About

Bank
Flagstar Bank in Long Island City, NY brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.

Details

  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Flagstar Bank
36-10 Broadway, Long Island City, NY
11106, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM

Reviews

2.7
12 reviews
5 stars
5
4 stars
0
3 stars
0
2 stars
0
1 star
7
  • DC
    Dmitry Choklin
    Aug 17, 2026
    1.0
    Incredibly bad customer service. First made me come into branch and open an account, spent an hour.. every other bank in 2026 is able to online. Screwed me out of signup bonus. Then when i tried to close account they ignored my requests, and kept sending me letters saying they were charging me for minimum balance. Then when i called them to resverse it, had to wait 40 mins on hold each time. DO NOT WORK WITH THIS BANK. It is by far the worst banking experience I have ever had.
  • ML
    martin luna
    Aug 7, 2026
    1.0
    The customer service is terrible; the staff are always doing things other than helping customers. But if they see someone they know, they serve them quickly—they even call them over. They really need to improve this place; I’m getting fed up with this bank.
  • AV
    Alejandra Vargas
    Jun 5, 2026
    1.0
    The branch 818 its getting so pathetic with the customer service...teller are so slow ..banking quality is absolutely pathetic..NOT WORTH IT DOING BUSINESS WITH THIS BANK INSTITUTION
  • SD
    S D
    Dec 16, 2025
    1.0
    Three employees working with no customers but I’m here waiting to make a deposit . I waited so long I had time to read all the bad reviews and write my own.
  • PK
    Pantelis Kavvadas
    Jan 11, 2019
    5.0
    Very good branch. So Happy to be a customer here.

Frequently Asked Questions About Flagstar Bank

What are the Flagstar Bank Broadway branch's hours of operation?

The Flagstar Bank Broadway branch is open Monday to Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

Where is the Flagstar Bank Broadway branch located?

It is located at 36-10 Broadway, Long Island City, NY 11106, USA.

Brand Certified Facts from Flagstar Bank

This information is certified by Flagstar Bank and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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