Flagstar Bank

Reviews

• TJ

  turbo Jjr

  Jan 20, 2026
  1.0
  Worst bank ever! I had an account with them for 27 years and they closed my account without notifying me. Don’t bank here!
• AT

  Anthony T.

  Nov 29, 2025
  2.0
  Teller service is slow
• II

  Isaac

  Aug 9, 2024
  1.0
  They would change my bill for quarters
• GA

  Gabe Agoado

  Aug 20, 2023
  5.0
  I called ahead to ask if the notary was present. I then drove here during my lunch break to get paperwork required for my job notarized. I brought identification and money to pay a fee if required. The notary wasn't busy and never even looked at my documents, but proceeded to tell me that she couldn't notarize my paperwork because I didn't have an account with this bank. I had never heard of this "policy" before, notaries are supposed to be public servants. It was only later I did research and discovered that it's illegal in NY for a notary working in a bank to refuse someone because they don't have an account (New York Notary License Law section 195). I thought it would take 10 minutes, I then lost the next 2 hours going to 6 other banks/storefronts in search of a notary. I'm giving this place 5 stars because the employees were very nice. But I'm posting this negative review because the company hasn't responded to my complaints. I have a feeling New York Community Bank enforces a policy that's illegal because they don't want to pay people for performing their civic duty for "non customers." As such, I will never open an account here.