Located on Genesee Street, our Auburn Team prides themselves on their ability to make banking simple, trusted and connected. With easy-to-access drive-thru lanes and our ATM, we're committed to providing dependable banking services. Five Star Bank specializes in lending, including mortgages, commercial loans and personal loans, and we provide tailored banking solutions to help our customers meet their financial goals. We hope to be the trusted financial partner of our Auburn community, with personalized support to fit all your banking and lending needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.