Nusenda Credit Union

Reviews

• TR

  T R

  1 day ago
  5.0
  Savannah, you are awesome 😎. Thanks for your help!
• MM

  ME

  Feb 3, 2026
  1.0
  Worthless. Doesn't have tellers. Dont waste your time going here.
• AV

  Aj Villar

  Nov 18, 2025
  1.0
  Ok this location in general is great and basically all the workers are great they all exceed expectations and really go the extra mile EXCEPT for 1, I think his name is Andy, An arrogant, ignorant, Lying, old white bald guy. Man is this guy disrespectful, I went to deposit my check and was met with possibly the worst interaction with another human being I've ever had, not only did he lie to me about made up policies that totally contradict every interaction with every worker thats I've worked with at this and other branches. He insisted that he needed to see my pay stub in order to deposit my check and when questioned why I suddenly have to show him and only him my pay stub he got an additude, when I said ok so what if I didnt have the pay stub he said he was unable to "verify the check" this was a first as he already had my driver's license and the check and could clearly see the names match on both, furthermore I cash the same check every. Single. Week. For a couple years now, I even usually go to the front desk to have the worker deposit my check because the atm doesnt like to read the checks I get, the workers know me, I know he knows me because hes helped me before and I also had a bad experience to the point where another worker had to step in and take over, at which point I was finally professionally helped. I think this is the first review I've ever written about some one but believe me it was justified. Even if I did further escalate the situation out of frustration the way he handled it was not how it should have been handled, again with the situation being deescaleted by another worker after she clearly witnessed him continuing to agitate me. Its been a couple days since the incident and im still disappointed by the lack of training and professionalism in this individual I cant even tell neusenda to do better bc their great its this one person giving them a bad image. Again all the other workers are great and will help you professionally and swiftly, their truly great
• NW

  Noelle W

  Sep 5, 2023
  1.0
  The machines are broken every time I come here. I wish they would replace the branch manager with someone who could actually run a branch.
• FT

  Forrest Tracey

  Jan 30, 2019
  5.0
  Excellent bank! There aren't any tellers at this location as they use a couple ATM type of machines that can do a ton of things and there is also several employees on-site to process your other needs. Everyone has been super friendly and helpful each time I go in. Also has a 24/7 outside ATM.

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