At Platte Valley Bank our focus will always be on people, products, service, community, work ethics and professionalism. It is no accident that our associates work so hard at customer service. Our customer oriented companies will be successful only if we bring to our jobs, each day, the dedication to providing the service you expect and more, and the initiative to attain the highest level of professionalism.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.